Online ordering will be unavailable from Saturday 6 September 06:00 GMT until Sunday 7 September 14:00 GMT.

To place an order, please contact Customer Services.

UK/ROW directcs@cambridge.org +44 (0) 1223 326050 | US customer_service@cambridge.org 1 800 872 7423 or 1 212 337 5000 | Australia/New Zealand enquiries@cambridge.edu.au 61 3 86711400 or 1800 005 210, New Zealand 0800 023 520

Ecommerce is not available in your region. To place an order, please contact our Customer Service team at +61 3 8671 1400 or email us at enquiries@cambridge.edu.au. Product pricing is listed in AUD and excludes GST. Please note that special delivery charges will apply.

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Contact us - Technical support

Technical support

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FAQs

    I need technical support for our Cambridge GO, Cambridge Elevate, or Online Maths

    If any of our platforms are not performing as expected please contact our Technical Support team. You can contact the team for any Education platform via this form.

    How do I access my digital content offline?

    To be able to use your Cambridge resources offline you can use the Cambridge Reader App for Android, iOS and PC. To use any resources offline you must download them in advance while online. 

    Please note that if an eBook contains additional resources (such as videos, audio or worksheets), they will not be downloaded with the eBook automatically. You will need to open the eBook and download the required resources separately if you want to use them offline  

    Assessment content is the exception, since it requires an internet connection. 

    How do I know if a resource will work on my computer/mobile device?

    Our online platforms are available to access by any internet-enabled device, including MacBooks. To run a CD-ROM, you will need an equivalent CD drive in your PC.

    There is a technical bug on the website

    If you are having technical problems with our website please contact our Technical Support team, listing your problem and the page where the problem has happened.

    I am missing some content from my resource

    If you are missing content from your resource, please ensure that you have purchased the correct title to begin with. All of our titles have a detailed description of what should be included on the corresponding product page. If you're sure something is missing, please contact our Technical Support team.